What we do

My Clean Home is a domestic cleaning company based in Alvechurch serving Barnt Green, Blackwell and other surrounding areas.


We are
not a franchise business - our good name and reputation have been established through our unique approach and focus on providing exceptional customer service. Our house cleaning services include tackling unsavoury chores such as: 


  • mopping and vacuuming floors 
  • disinfecting toilets
  • making beds
  • cleaning windows, wash basins, shower enclosures and bathroom tiles 
  • dusting and polishing
  • emptying bins
  • wiping down kitchen work surfaces, and
  • all other general housekeeping work.


As an ethical employer, our polite and conscientious domestic cleaners are fairly rewarded for their hard work, and we try to provide a happy and inclusive place of work. We believe that a happy workforce is fundamental to our success, and that this is reflected in our very low staff turnover.

How we work

You can arrange for us to clean your home at whatever frequency suits you, or if you would prefer, you can engage our services on an initial trial basis. We can also provide an ad hoc service, as and when you feel you need us.


Our domestic cleaners will arrive at your home in smart uniforms at the appointed time to undertake whatever tasks have been agreed with you following our initial consultation. They will bring with them whatever equipment and cleaning products are required.  


If you do not expect to be at home every time we call, with your permission we can hold a spare key, which would be secured overnight in a locked safe at our office premises. All keys held on your behalf are coded so that, in the unlikely event of loss or theft, your key would not disclose your name, address or any other identifying information.


So far as possible, we try to ensure that the same staff attend to your property on each cleaning day.  All of our cleaners are directly employed by us and have been very carefully trained and background checked under the Disclosure and Barring Service (DBS). We would not under any circumstances subcontract your house cleaning to a third party.

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Cina Yates, Senior Manager

Cina Yates is our team leader, responsible for managing all aspects of the practical day-to-day running of our business, including the supervision of our cleaning teams.  


Cina has attended various industry seminars and conferences, and understands the overriding importance of providing excellent customer service, having run her own successful domestic cleaning business for more than ten years.

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Meet The Team

All of our domestic cleaning team have been very carefully trained and are directly employed by us (we do not engage agency staff or casual workers). 


They generally work in pairs for their personal safety, and regularly check each other's work to ensure our high standards are always maintained.  For your added peace of mind, all of our staff are background record checked under the Disclosure and Barring Service (DBS) too.

Why Choose My Clean Home?

1. Reliable service

3. Professional approach

2. Consistent cleaning

We consider providing a reliable service to be fundamental to the success of our domestic cleaning business. So, quite simply, we won't let you down! We'll visit you at the appointed time on the agreed cleaning day and contact you in the unlikely event that we are unable to attend due to circumstances beyond our control.

2. Consistent cleaning

3. Professional approach

2. Consistent cleaning

Our domestic cleaners generally work together in pairs, and routinely check each others' work to ensure our high standards are maintained on each and every visit. We believe this is reflected in our very high customer retention rates and positive feedback.

3. Professional approach

3. Professional approach

3. Professional approach

Our management team are always on hand to discuss any required changes to your domestic cleaning plan or other issues that may arise. Your feedback is important to us and we'll always take on board any constructive comments you may have. 

4. Safe hands

6. Ethical employer

3. Professional approach

Our cheerful, hard-working and conscientious team of domestic cleaners have all been very carefully recruited and trained. As you would expect, all of our staff have been background-checked for your additional peace of mind too. We do not engage casual or temporary workers, nor do we subcontract to freelance cleaners.

5. Fully insured

6. Ethical employer

6. Ethical employer

In the unlikely event of breakages, or any other loss that our domestic cleaners may have caused, we will of course offer to compensate you accordingly. Our public liability insurance will certainly cover the replacement cost of any high value items.

6. Ethical employer

6. Ethical employer

6. Ethical employer

All of our staff are directly employed by us and are competitively rewarded at or above the National Living Wage. They are rewarded for their travel time and their fuel costs are reimbursed too. We do not engage staff on zero hour contracts. We believe our ethical approach is conducive to a happy and stable workplace and reflected in our very low staff turnover.

7. We're not a franchise

9. Excellent customer service

7. We're not a franchise

As an independent domestic cleaning business, our goodwill and reputation has not been licensed to us, but has steadily developed through customer satisfaction and word of mouth. Not being a franchise means we have complete control of how our business is managed. We can therefore provide a more tailored and personal service to our customers.

8. Your home's security

9. Excellent customer service

7. We're not a franchise

We understand that the security of your home and peace of mind is of the highest importance Your background checked cleaners will not leave your home without first checking that all windows and doors have been locked, and reactivating any alarm system you may have. Any spare key you have supplied will be returned at the end of their working day and secured in a locked safe at our office premises. 

9. Excellent customer service

9. Excellent customer service

9. Excellent customer service

In our view, the key to any successful  business, particularly in the domestic cleaning industry, is building trust and providing great customer service. We always listen to our customers' views and embrace constructive feedback so that we can continue to improve how we work. 

Germs and your health

Germs at home

Your home can be a veritable breeding ground for bacteria, viruses, fungi and protozoa.  Most germs thrive in warm and moist environments.  Kitchens and bathrooms are therefore the rooms in your house where germs are most likely to spread.  


According to one important study conducted by the US public health and safety organisation, NSF International, more than 75% of dishcloths and sponges have been found to contain coliform bacteria, which is a family of bacteria that includes Salmonella and E. coli.


According to Public Health England, in 2017 there were 56,729 incidents of Campylobacter - which is a bacteria that causes food poisoning - although there were probably many more cases than this that were not reported.  


In terms of the longevity of germs, certain microbes can survive a very long time on work surfaces.  While Norovirus - the 'winter vomiting bug' can easily persist on surfaces for more than two weeks, E. coli - which is mainly found in kitchen areas - can survive for more than 16 months.

Your health

There is a growing body of evidence to suggest that an  clean and tidy home can positively affect both your physical health and mental well-being.  


If you sometimes wake up with a scratchy throat, it is quite possible that your home contains airborne allergens.  This can be especially dangerous to your health if you have asthma. Common household allergens include dust mites, pet dander and pollen.


It is likely that your home also contains hidden mould - as it is virtually impossible for this to be completely eliminated, although it should be minimised by regular cleaning.  Mould can cause headaches, congestion, a sore throat and coughing. 


Prolonged exposure to mould can also weaken your immune system and lead to respiratory illnesses.


While housekeeping can be time-consuming, and you might be reluctant to devote part of your disposable income to pay for a domestic cleaning service, the health benefits might make it a very sensible investment!

The Benefits of a clean home

Less likely to be sick

Less likely to be sick

Less likely to be sick

A clean home means less places where germs can survive and multiply. This should help relieve certain pre-existing conditions such as asthma, eczema and hay ever, but also reduce the incidence of sickness due to viruses, bacteria, fungi and protozoa.

Boosts your wellbeing

Less likely to be sick

Less likely to be sick

According to one recent study, women who described their home environment as 'cluttered' or referred to 'unfinished projects' were more likely to suffer depression or fatigue, and present higher levels of the stress hormone, cortisol.

Improved productivity

Less likely to be sick

Improved productivity

If you need to work from home, a clean office  or home study should improve your focus and concentration. It should also boost your clarity of thought and creativity too. 

A healthier diet

A healthier diet

Improved productivity

Researchers have discovered that people who have messy, cluttered homes often feel that their lives are out of control, and are more likely to eat sugary foods or overeat, and feel fatigued as a result. A study has shown that people with very cluttered homes are 77% more likely to be overweight or obese.

Better sleep

A healthier diet

Family harmony

Another study has found that people who make their beds every morning are 19% more likely to report getting a good night's sleep.  The same study also found that 75% of people said they achieved a better night's rest when their sheets had been freshly cleaned.  

Family harmony

A healthier diet

Family harmony

According to a survey conducted by Yelp, cleaning and other household chores puts a major strain on relationships and can generate resentment.  Apparently 80% of respondents reported having disagreements about their housework, and 20% said that they disagree often.

Testimonials

Viviene Dunn, Barnt Green

Trustworthy, reliable and great at house cleaning! What more can I say? By far the best cleaners we have ever had.

Donna Timms, Alvechurch

I now look forward to coming home from work and being able to relax knowing everything has been cleaned thoroughly and to a high standard.

Alison Dallaway, Barnt Green

I've had cleaners in the past who just haven’t Iived up to my high expectations! But your ladies certainly do - they go above and beyond, and are so friendly too.

Judith Jagger, Barnt Green

Very impressed with My Clean Home. The company is very well run with excellent staff who are very obliging. It is a pleasure to have the ladies visit my home.

Sharon Mandeville, Leamington Spa

Great people who really care about your home; the house is always spotless and, despite the fact that I have a lot of photographs and 'stuff' - they always move everything to get into the hard to clean places.

Sally Price, Stourbridge

I have used My Clean Home for a few years now, and have always found them to be thorough in their cleaning and pleasant in their manner.